We are committed to protecting your health and safety
As Covid-19 is with us for the foreseeable future, the health and safety of our patients and our staff remain our top priority. We are deeply committed to providing the safest possible environment for your eye care. We recognize that some of the necessary measures may pose an inconvenience to you and your families, and we appreciate your cooperation and your patience.
The following among the measures that we are taking to protect your safety.
- All patients and staff are required to wear a surgical mask at all times when in the office.
- To allow for physical distancing and increased safety for everyone, we cannot allow visitors in our clinic at this time. Essential caregivers are the only exception. They will be screened for symptoms, and must wear a mask at all times, and must stay with the patient for the entire visit.
- When you need a family member or friend to hear the discussion with your Doctor, this can be achieved with a cell phone connection to allow the family member or friend to listen in on the discussion.
- All patients are screened for COVID symptoms. If you have COVID symptoms, your appointment will be rescheduled.
- OCB will manage the number of appointments to allow for physical distancing.
- Upon arrival, you can choose to wait in OCB’s waiting area or in your car.
- We ask that you arrive in the office no earlier than 15 minutes before your scheduled appointment to reduce crowding the registration area and waiting areas.
- After you have checked-in at the front desk, we will ask you to have a seat in the waiting area. You will notice that the chairs are spaced out for physical distancing, a Clinical Technician will call you when your Doctor is ready to see you.
- OCB is following physical distancing rules in the office. We have removed many of our waiting room chairs. All magazines, tissue boxes, and other materials have been removed. We also request that you do not eat or drink while in the building.
- Hand sanitizer and handwashing stations are available throughout OCB. All staff members are trained on proper hand hygiene, which is done frequently, including before and after each patient visit.
- We have altered our dress code for your safety. Your Doctor, Clinical staff, and allied health personnel will be wearing surgical attire (scrubs).
- OCB’s premises are cleaned throughout the day using disinfection protocols recommended by the Centers for Disease Control. (CDC)
- Each day before they are permitted to work, all OCB staff members are required to attest to being symptom-free and to have followed state travel guidelines.